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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gladys Reyes

August 26, 2024

5  out of  5
rating by Gladys Reyes
"Bobby is very knowledgeable and customer service is always great. He truly cares for his clients. Thank you Bobby for everything!"
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Lynda Joslyn

August 21, 2024

5  out of  5
rating by Lynda Joslyn
"I cannot say enough good things about our new agent, Bobby McClellan. To say he went above and beyond when switching insurance companies is an understatement. To find an insurance agent who is sincere, has your best interests at heart and always available for a call or question, is rare these days, he is a true blessing. I would highly recommend anyone looking for a new insurance company to contact him."
We responded:
"Thank you so much for taking the time to share your wonderful experience with our agent, Bobby McClellan! We are thrilled to hear that Bobby provided exceptional service while assisting you with switching insurance companies. Bobby is truly dedicated to putting his clients' best interests first, and we are delighted to know that he was able to exceed your expectations. We appreciate your kind words about his sincerity, availability, and commitment to providing excellent customer service. Your recommendation means a lot to us, and we would be more than happy to assist anyone looking for a new insurance company. Please don't hesitate to reach out if you or anyone you know needs further assistance. Thank you once again for choosing our agency and for sharing your positive experience with Bobby. We look forward to serving you in the future."
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matt steele

August 15, 2024

5  out of  5
rating by matt steele
"Bob McClellan was very friendly and helpful with my insurance needs. Would highly recommend."
We responded:
"Thank you for sharing your positive experience with Bob McClellan's insurance services. I'm glad to hear that he was friendly and helpful in meeting your needs"
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Devougn Walker

August 13, 2024

5  out of  5
rating by Devougn Walker
"Bobby is an amazing Insurance Agent wouldnt go with anybody else"
We responded:
"Thank you for your kind words! We're thrilled to hear that Bobby has provided you with amazing service as an insurance agent. We appreciate your loyalty and look forward to continuing to assist you."
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Folashade

August 9, 2024

5  out of  5
rating by Folashade
"State Farm representative Bobby McClellan was very patient and friendly when I addressed my concerns regarding my insurance question. He took the time to listen and he assisted my needs. I would recommend his services to anyone whose looking for a caring agent"
We responded:
"Thank you for taking the time to share your positive experience with State Farm representative Bobby McClellan. We greatly appreciate your feedback and are thrilled to hear that Bobby was patient, friendly, and attentive to your concerns regarding your insurance question. At State Farm, we strive to provide exceptional customer service, and Bobby's dedication to listening and assisting your needs is a true reflection of our commitment. Your recommendation of Bobby's services to others is truly valued, as it speaks volumes about his caring and professional approach. We will make sure to pass along your kind words to Bobby and his team. If you have any further questions or require additional assistance in the future, please do not hesitate to reach out. We are here to help!"
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Auset McChristion-Thomas

August 2, 2024

5  out of  5
rating by Auset McChristion-Thomas
"Bobby is the best. He has exceeded my expectations on numerous occasions, not only by saving me money, but also by following up with me in a short of amount of time. He reached out to the DMV for me and helped me take care of my insurance policy in a matter of minutes. He will go above and beyond for you. 5 stars no question."
We responded:
"Thank you so much for taking the time to leave such a positive review about Bobby! We truly appreciate your kind words and are delighted to hear that he has consistently exceeded your expectations. Bobby's dedication to providing exceptional service is evident in his prompt follow-up and his willingness to go the extra mile for you. We're glad to hear that he was able to save you money and assist you with your insurance policy efficiently. Your feedback is invaluable to us, and we will make sure to pass along your kind words to Bobby. We strive to provide outstanding customer service, and reviews like yours reaffirm that we are on the right track"
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Andrew Rivera

August 1, 2024

5  out of  5
rating by Andrew Rivera
"Bobby is by far one of the most trustworthy and helpful individual. Quick with answers, very knowledgeable and respectful. Was there Everytime I needed something. Definitely first class service. Thank you Bob!"
We responded:
"Your satisfaction is our top priority, and we will make sure to share your feedback with Bobby. Your review reinforces our commitment to providing excellent customer service and motivates us to continue delivering exceptional experiences. Thank you once again for choosing our services and for your heartfelt appreciation. We look forward to serving you again in the future!"
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Juan Irizarry

July 31, 2024

5  out of  5
rating by Juan Irizarry
"Bob is an excellent agent by far the best customer service I’ve ever experienced. Him and his staff has always been on top of things and making sure State Farm remains as one of the leading insurance providers out here. Bob has also been able to retain me for over a decade and I don’t plan checking elsewhere. That says a lot there with all the competition but when I compared the rates and for the type of company/coverage I had (State Farm), it was clear that State Farm was the absolute best choice for all that I’m insuring. I thank Bob and his awesome staff for making sure stayed fair and competitive from the others. Thanks Bob"
We responded:
"Juan you are not only a client, but you have become a friend over these many years. I appreciate your incredibly kind words, and I look forward to helping you with whatever you may need in the future. Thanks for being such a great person Juan."
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Juan Hernandez

July 29, 2024

5  out of  5
rating by Juan Hernandez
"Michelle Ogle provided excellent service as she quoted me various life insurance plans for my consideration. She also spent time answering all the questions I had. She was extremely helpful and I would highly recommend her for your insurance needs."
We responded:
"Thank you for sharing your positive experience with Michelle Ogle. It's great to hear that she provided excellent service by offering you different life insurance plans and taking the time to address all your questions. Should you require any further assistance with your insurance needs, please don't hesitate to reach out."
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Diane Zunica

July 26, 2024

5  out of  5
rating by Diane Zunica
"Michelle Olge was very professional, knowledgeable and pleasant to work with and went above and beyond to help me with all my insurance needs, home, auto and umbrella. It was the quickest and easiest experience I have ever had in dealing with an insurance professional, and she even educated me on terms I was unaware of in the insurance world. She even came in on her day off to ensure I had coverage without lapse. She was able to provide me better and more coverage at a better rate than I previously had! I would recommend Michelle to anyone and everyone that needed to update their insurance. She is definitely an asset to State Farm!"
We responded:
"Thank you for taking the time to share your positive experience with Michelle Olge. We greatly appreciate your feedback and are thrilled to hear that she provided such exceptional service. Michelle's dedication to her clients is truly commendable. We're delighted to hear that she was professional, knowledgeable, and pleasant to work with. Going above and beyond to help you with your insurance needs, including home, auto, and umbrella coverage, is a testament to her commitment to ensuring customer satisfaction. We're glad that Michelle was able to make the process quick and easy for you, while also educating you on unfamiliar insurance terms. It's wonderful to hear that she even came in on her day off to ensure you had uninterrupted coverage. We're thrilled that Michelle was able to provide you with better coverage at a more affordable rate than you had previously. As you mentioned, she is undoubtedly an asset to State Farm."
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deniceh102

July 26, 2024

5  out of  5
rating by deniceh102
"I have been a client of Bob McClellan’s State Farm office for over two decades and the level of service has always been top-notch and very professional. They always respond back Immediately to any questions or concerns that i have for them. They’re very personable and friendly. Their customer service is definitely five stars plus, in my opinion. I definitely would recommend them to everyone that’s looking for good insurance and great customer service!"
We responded:
"Thank you for taking the time to share your positive experience with Bob McClellan's State Farm office. We truly appreciate your loyalty as a client for over two decades and are thrilled to hear that you have consistently received top-notch and professional service. We're glad to hear that the team at Bob McClellan's State Farm office has always been prompt in responding to your questions and concerns. Their commitment to excellent customer service is evident in their immediate response and attentiveness to your needs. Being personable and friendly is an important aspect of providing exceptional customer service, and we're delighted to hear that the team embodies these qualities. It's wonderful to know that you find their customer service to be five stars plus. We greatly appreciate your recommendation to others who are in search of good insurance and great customer service. Word-of-mouth referrals are a valuable testament to the quality of service provided. Thank you once again for your trust and support. If you ever have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out."
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gerardo munoz

July 26, 2024

5  out of  5
rating by gerardo munoz
"always the best support when i call Bob. I suggest getting insurance here"
We responded:
"We're thrilled to hear that you always receive the best support when you reach out to Bob. Providing excellent customer support is a top priority for us, and we're glad that Bob and his team consistently deliver on that front. Your suggestion to get insurance from Bob's office means a lot to us. We strive to provide quality insurance coverage and exceptional service to all our clients, and it's gratifying to know that we have succeeded in your case."
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Scott Macdonald

July 25, 2024

5  out of  5
rating by Scott Macdonald
"I have been with Bob since he opened and would highly recommend Bob and his team to take care of your insurance needs. They have serviced my personal insurance (2 vehicles, home, PAP) as well as many members of my immediate family (4 homes, 7 vehicles, life insurance) for over a decade and have always provided friendly professional service."
We responded:
"Thank you for taking the time to leave such a positive review about your experience with Bob and his team. We greatly appreciate your loyalty as a customer since Bob opened his office, and we're honored to have been able to serve you and your family for over a decade. We're thrilled to hear that Bob and his team have consistently provided you with friendly and professional service. Building strong relationships with our clients and delivering exceptional customer service is at the core of what we do, and it's rewarding to know that we have met your expectations. Thank you for recommending Bob and his team to others. Word-of-mouth referrals are invaluable, and we're grateful for your trust and confidence in our services. If you or your family members ever have any further insurance needs or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help."
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Toby Johnson

July 25, 2024

5  out of  5
rating by Toby Johnson
"I absolutely love my agent Bob at Statefarm. He is very professional and alway's a joy just talking to. He answers all of my questions and if doesn't know the answer he works hard to find me a answers. Bob has earned a very loyal customer of Statefarm. Thank you Bob. Go White Sox!!"
We responded:
"Thank you for sharing your positive experience with Bob, your agent at State Farm. We're thrilled to hear that you absolutely love working with him and that he has provided you with exceptional service. We're glad to hear that Bob is not only professional but also a joy to talk to. Building strong relationships with our clients is important to us, and it sounds like Bob has succeeded in creating a friendly and pleasant experience for you. We appreciate your feedback about Bob's dedication to answering your questions. It's great to know that he goes the extra mile to find the answers you need, even if he doesn't have them right away. Providing accurate and helpful information is a priority for us, and we're glad that Bob has earned your trust in this regard. Thank you for your loyalty as a customer of State Farm. We greatly appreciate your trust and confidence in our services. And yes, Go White Sox!"
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Sean Murphy

July 24, 2024

5  out of  5
rating by Sean Murphy
"Bob has been my agent for over a decade now for homeowners and car insurance. He’s always been available when I have a question and candid when explaining rates. Bob has recommended honest contractors that provide cheaper solutions outside of making a claim. I’ve had 1 claim for my bathroom that went very smooth. I got a generous check in about 2 months since the claim was filed. Bob is your guy."
We responded:
"Thank you for taking the time to leave such a positive review about your experience with Bob as your agent for homeowners and car insurance. We greatly appreciate your loyalty as a customer for over a decade. We're thrilled to hear that Bob has always been available to answer your questions and has been candid in explaining rates. Clear and transparent communication is important to us, and we're glad that Bob has provided that for you. We're glad to hear that Bob has gone above and beyond by recommending honest contractors who provide cost-effective solutions outside of making a claim. It's great to know that he has been able to assist you in finding more affordable options. We're also pleased to hear that your claim experience for your bathroom went smoothly and that you received a generous check in a timely manner. Providing efficient and fair claims processing is a priority for us, and we're glad that we could meet your expectations in this regard. Thank you for recommending Bob to others. We greatly appreciate your trust and confidence in his expertise and the services we provide."
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Cassandra Stagner

July 24, 2024

5  out of  5
rating by Cassandra Stagner
"I have been a state Farm customer for well over 15 years. And I have to say that through all the car accidents, storm damage to our home, my agent Bob McClellan was always there to help us out. Whether we needed help with a claim, or just a person to give sound advise on a complicated situation, I found him professional with sound advice. I have been very happy with Bobs service and that if his staff. If you want an agent who knows insurance, and who can explain it to you in an uncomplicated manner, Bob McClellan state farm is the place to go."
We responded:
"Thank you for being a loyal State Farm customer for over 15 years and for sharing your positive experience with Bob McClellan as your agent. We greatly appreciate your trust and confidence in our services. We're delighted to hear that Bob has consistently been there to support you through various car accidents and storm damage to your home. Providing assistance with claims and offering sound advice in complicated situations is a priority for us, and we're glad that Bob has been able to provide you with professional guidance. We're also pleased to hear that you have been happy with Bob's service as well as that of his staff. Building a strong and knowledgeable team is important to us, and we're glad that Bob and his staff have met your expectations. Thank you for recommending Bob McClellan State Farm as the place to go for an agent who knows insurance and can explain it in an uncomplicated manner. We strive to make the insurance process as clear and understandable as possible, and we're glad that Bob has been able to provide you with that level of service"
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Kristina Stuedemann

July 24, 2024

5  out of  5
rating by Kristina Stuedemann
"Bob was very thorough and efficient in getting me a quote for insurance. His communication was very helpful. I’d highly recommend!"
We responded:
"We're thrilled to hear that Bob was thorough and efficient in providing you with a quote for insurance. We understand the importance of timely and accurate information when it comes to insurance, and we're glad that Bob was able to deliver on that front. Effective communication is a priority for us, and we're glad to hear that Bob's communication was helpful throughout the process. Clear and open communication is key to ensuring that our clients have a clear understanding of their insurance options. Thank you for recommending Bob. Word-of-mouth referrals are invaluable to us, and we greatly appreciate your trust and confidence in his services."
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Rick Desko

July 23, 2024

5  out of  5
rating by Rick Desko
"Bob gets a an 11/10 for me. Always responsive even if he doesn’t have an answer right away. He has gone above and beyond on multiple occasions for me. I would highly recommend him as an agent anyone looking for insurance. Very personable, and makes you feel like a family member."
We responded:
"Thank you for your incredible review! We are thrilled to hear that Bob has exceeded your expectations and receives an 11/10 rating from you. We take great pride in our team's responsiveness, even if we don't have an immediate answer. It's fantastic to hear that Bob has gone above and beyond for you on multiple occasions. Going that extra mile is what we strive for, and we are glad it has made a positive impact on your experience. Your recommendation means a lot to us. We believe in providing a personal touch and treating our clients like family members, so we are delighted that Bob has made you feel that way. Thank you for choosing Bob as your agent and for taking the time to share your feedback. We truly value your trust and will continue to provide you with the exceptional service you deserve."
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Darius Walker

July 21, 2024

5  out of  5
rating by Darius Walker
"Bobby McClellan is The Best Agent/ Person In The World I Know. He’s a very respectable, honest, helpful young man. I recommend Bobby to anyone and everyone who reads this review!!!"
We responded:
"Thank you so much for your amazing review! We are thrilled to hear that Bobby McClellan has left such a positive impression on you. Your kind words about Bobby being the best agent and person in the world mean a lot to us. We couldn't agree more that he is a respectable, honest, and helpful individual. We are proud to have him as part of our team. We appreciate your recommendation and will be sure to share your feedback with Bobby. Your support and trust in our services mean the world to us. Thank you for taking the time to leave such a wonderful review, and we look forward to continuing to provide you with exceptional service."
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Steve Herman

July 20, 2024

5  out of  5
rating by Steve Herman
"Bobby has taken care of my family for over a decade. He is honest and fights for his clients. Thanks for the great service!"
We responded:
"Thank you so much for your kind review! We appreciate your trust and loyalty in Bobby and our services over the past decade."
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Daniel D Wiley

July 19, 2024

5  out of  5
rating by Daniel D Wiley
"Hi, my name is Daniel Wiley. I've been with Bob McClellan and State Farm Insurance for close to 20 years or more. They've been there for me thru traffic accidents and fire damage to my home. Bobby and his staff have aided me without hesitation, and with the utmost courtesy. I can't imagine what it would've been like without them in my corner. I value Bob and his staff more than I can say. No better agent and staff than Bob and his organization."
We responded:
"Hi Daniel Wiley, thank you for taking the time to leave such a heartfelt review. We truly appreciate your loyalty and trust in Bob McClellan and State Farm Insurance over the past 20 years. It's wonderful to hear that they have been there for you during challenging times, providing support and assistance without hesitation and with utmost courtesy. We are proud to have Bob and his staff on our team, and we will make sure to pass along your kind words to them. Your satisfaction and peace of mind are our top priorities, and we're grateful for the opportunity to serve you. Thank you for being a valued customer, and we look forward to continuing to provide you with exceptional service for many years to come."
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Charles Krugman

July 19, 2024

5  out of  5
rating by Charles Krugman
"It was great working with Bobby! His great customer service skills and friendly demeanor made my insurance process run smooth. He knows what he is talking about when it comes to insurance as well!"
We responded:
"Thank you for taking the time to share your positive experience working with Bobby! We're thrilled to hear that his exceptional customer service skills and friendly demeanor made your insurance process seamless. We'll make sure to pass along your kind words to Bobby, as it's always rewarding for him to know that his expertise in insurance was appreciated. If you have any further feedback or need assistance in the future, feel free to reach out."
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Andrew Pacheco

July 17, 2024

5  out of  5
rating by Andrew Pacheco
"Been a customer with this office for over 10 years, great people with great service. Bob has been a big help with working with his customers. Stay golden :)"
We responded:
"Thank you for being a loyal customer for over 10 years and for sharing your positive experience with our office! We're delighted to hear that our team has provided you with great service throughout the years. We'll be sure to let Bob know that he has been a valuable asset in assisting customers like you. We appreciate your kind words and look forward to continuing to serve you in the future. Stay golden as well! If you have any further feedback or need any assistance, please don't hesitate to reach out."
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zachary burwell

July 14, 2024

5  out of  5
rating by zachary burwell
"Prices have always been Industry fair and whenever I have a need they take good care of it… Highly recommend"
We responded:
"Thank you for taking the time to leave a review! We appreciate your kind words and are glad to hear that you find our prices fair. We strive to provide excellent service and take good care of our customers' needs. If there's anything else we can assist you with in the future, please don't hesitate to reach out."
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dommo B

July 10, 2024

5  out of  5
rating by dommo B
"Great customer service great company"
We responded:
"Thank you for your positive feedback! We're glad to hear that you had a great experience with our customer service and found our company to be excellent."